Shipping Policy

VON CASA is formed on several core values that define the brand – unmatched Product Quality, Genuine Pricing & superior Customer Service. Shoppers enjoy great prices on an excellent range. VON CASA is a value for money retail chain that sells each and every product at budget prices.

You can reach us at or +91-1147366145(From 9:30 AM to 6:00 PM) in case of any queries. We strive to answer & fix all issues within 48 business hours.

Shipping Duration:

  • Express shipment (In Generally, shipment will be done within 3-10 working days after receipt of payment)
  • Kindly provide your Complete Address and Contact Information while making payments and placing the order for easy and quick delivery
  • VON CASA ships within India & International through reputed couriers like DHL, FedEx, BlueDart, and others, depending on the region and network according to the availability of the product.
  • Cash On Delivery(COD) orders will be delivered within 3-10 business days, after getting confirmation from the customer.

Shipping Charges:

Shipping across India without any minimum order requirement.

Shipping charges of ₹49 will be applicable on orders of ₹149 & below.

For international delivery, shipping charges and shipment date may vary as per the delivery location.

Payment Options:

  • VON CASA prepaid payment options are for seamless order experience and safe contactless delivery
  • Pay online via Credit Cards, Debit Cards, Net Banking, Paytm, Major Wallets and UPI
  • VON CASA offers safe net banking options to ensure easy and secure transactions via all payment networks - Visa, Master Card, Maestro, American Express & more
  • Cash on Delivery is also available.
  • For COD orders of ₹799 & below, delivery charges will be applicable of ₹49.

For any queries, write to us at or call us at 91-1147366145(From 9:30 AM to 6:00 PM).

Collapsible content

Do you ship overseas?

Yes, we do ship outside India. The shipping charges differ for each country. 

Can I get my product personalized?

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

How long will it take to get my order?

We promise to deliver every order within 2 to 7 business days.

Can I return my product?

In case you face any problem with the product, which is highly unlikely, you can return the product for a replacement or refund, whichever is available.

How can I contact you?

You contact our customer support team at +91-11473666145 or email us at